Information and Communication
The Internet
Concepts/Terms
Understand and Distinguish Between the Internet and the World Wide Web
Define and Understand the Term HTTP, URL, Hyperlink, ISP, FTP
Understand the Make-Up and Structure of a Web Address
Know What a Web Browser is and What it is Used For
Know What a Search Engine is and What it is Used For
Understand the Terms Cookies and Cache
Security Considerations
Know What a Protected Web Site Is
Know What a Digital Certificate Is
Know What Encryption Is
Be Aware of the Danger of Infecting a PC with a Virus From Downloading a File
Be Aware of the Possibility of Being Subject to Fraud Using a Credit Card Online
Understand the Term Firewall
First Steps with the Web Browser
Open (and Close) a Web Browsing Application
Change the Web Browser Home Page
Display a Web Page in a New Window
Stop a Web Page From Downloading
Refresh a Web Page
Use Available Help Functions
Adjust Settings
Display, Hide Built-In Toolbars
Display and Hide Images on a Web Page
Display Previously Visited URLs
Using the Browser Address Bar
Delete Browsing History
Web Navigation
Accessing Web Pages
Go to a URL
Activate a Hyperlink/Image Link
Navigate Backwards and Forwards Between
Previously Visited Web Pages
Complete a Web-Based Form and Enter Information
Using Bookmarks
Bookmark a Web Page
Display a Bookmarked Web Page
Organising Bookmarks
Create a Bookmark Folder
Add Web Pages to a Bookmark Folder
Delete a Bookmark
Web Searching
Using a Search Engine
Select a Specific Search Engine
Carry Out a Search for Specific Information
Combine Selection Criteria in a Search
Duplicate Text, Image, URL From a Web Page to a Document
Save a Web Page to a Location on a Drive as a Txt File, Html File
Download Files, Software From a Web Page to a Location on a Drive
Preparation
Preview a Web Page
Change Web Page Orientation and Paper Size
Change Web Page Margins
Printing
Choose Web Page Print Output Options
Electronic Mail
Concepts/Terms
Understand the Make-Up and Structure of an E-Mail Address
Understand the Advantages of E-Mail
Understand the Importance of Network Etiquette
Security Considerations
Be Aware of the Possibility of Receiving UnSolicited E-Mail
Be Aware of the Danger of Infecting the Computer with a Virus Via E-Mail
Know What a Digital Signature Is
First Steps with E-Mail
Open (and Close) an E-Mail Application
Open a Mail Inbox for a Specified User
Open One or Several E-Mail Messages
Switch Between Open Messages
Close a Mail Message
Use Available Help Functions
Adjust Settings
Add, Remove Message Inbox Headings
Display, Hide Built-In Toolbars
Messaging
Read a Message
Apply, Remove a Flag To, From a Mail Message
Mark a Message as Unread, Read
Open and Save a File Attachment to a Location on a Drive
Reply to a Message
Use the Reply, Reply to All Function
Reply With, Without Original Message Insertion
Send a Message
Create a New Message
Insert a Mail Address in the ‘To' Field
Copy (Cc), Blind Copy (Bc) a Message to Another Address/Addresses
Insert a Title in the 'Subject' Field
Use a Spell-Checking Tool if Available
Attach a File to a Message
Send a Message with High, Low Priority
Send a Message Using a Distribution List
Forward a Message
Duplicate, Move, Delete
Duplicate, Move Text Within a Message, Between Other Active Messages
Duplicate Text From Another Source Into a Message
Delete Text In a Message
Delete a File Attachment From an Outgoing Message
Mail Management
Techniques
Recognise Some Techniques to Manage E-Mail Efficiently
Using Address Books
Create a New Address List/Distribution List
Add an E-Mail Address to an Address List
Delete a Mail Address from an Address List
Update an Address Book from Incoming Mail
Organising Messages
Search for a Message By Sender, Subject, Mail Contact
Create a New Folder for Mail
Move Messages to a New Folder for Mail
Sort Messages By Name, By Date
Delete a Message
Restore a Message From the Mail Bin/Deleted
Items Folder
Empty the Mail Bin/Deleted Items Folder
Prepare to Print
Preview a Message
Choose Print Output Options
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