Enterprise Resource Planning

Course Description

This course presents the main concepts of integrated packaged software systems that are used as the backbone of order management in almost all large companies. The main functionalities of ERP systems are based on previous concepts of MRP ("Material Requirements Planning") and MRP II ("Manufacturing Resource Planning"). The functionalities of these logistical systems are explained and the reasons for the importance of ERP systems are discussed. The market for ERP systems is outlined and the widely implemented SAP R/3 system is used to demonstrate certain functionalities of ERP systems.

Target Audience

This course is designed for people of all roles and disciplines that are new to the field of Enterprise Resource Planning or need to understand the whole picture. It is designed to bring people up to speed fast so they can participate in ERP initiatives in their organization.

Course Outline

• The evolution of software systems for planning and control in manufacturing companies
• Material Requirements Planning
• Manufacturing Resource Planning
• Enterprise Resource Planning (ERP) systems
• Basic methods and common features of ERP systems
• The market for ERP systems
• Selected functions of the SAP R/3 system
• Supply Chain Management (SCM) systems
• Basic methods and common features of SCM systems
• The market for SCM systems
• Selected procedures of the mySAP SCM system APO
• Customer Relationship Management (CRM) systems
• Basic methods and common features of CRM systems
• The market for CRM systems
• Selected functions of the mySAP CRM system
• Information Warehouses
• Architectures, interfaces, and integration issues
• Present state of ERP, SCM, and CRM applications and possible developments in the near future
• Case studies